Practicing Kind Speech
When people have relationships with others it is inevitable to come into contact with disagreements or differences of opinion. These relationships can be anyone from those you work with to your friends, family and children. So, what can we do when we encounter conflict?
I have a 10 year old who has Autism (very mild) but has severe anger issues when things do not go his way. He gets very hostile and aggressive with intense bouts of rage. At times it is very difficult for me to control my own emotions during these times. I have found though that If I am able to remain in control it is easier for him to regain his own control. To do this, I have to watch my own speech and not focus on his. I practice listening to what he is saying and responding in a way that is both validating and kind, but at the same time, I am the parent. I do have to set some limits to prevent him from harming either himself or other. This is the tricky part because I am human. I have emotions and it is not always easy to keep them in check when a 160 pound, 5′ 3″ ten year old is screaming and raging right in my face. However, I am very conscious of the fact that if I rage with him, it will solve no problems and usually make the situation worse and leaves us both feeling exceedingly bad. What I have learned raising this child is that I do not have to let my emotions control me. Rather, I do not even have to see the rage as directed at me. Instead, I can see it for what it is. A child who has lost control and is very insecure and unable to handle the intense feelings that is inside his mind.
What I have described is a bit on the extreme side compared to what we all handle on a day to day basis. However, it is valuable because it has shown me that I can deal with other people being angry without becoming angry myself. Have you ever heard the phrase, “Kill them with kindness” or “You catch more flies with honey than vinegar”? These sayings are so on point. When you “fight fire with fire” all you do is cause more destruction and more fire. Also, if someone is treating you badly and speaking unkindly to you, it is important to try to not take it personally because everybody has bad days. People get tired, stressed, grouchy, hungry and sad. Most of the time if someone is yelling at you it is not because you deserve it, but rather they are unsure of how to deal with their own emotions, thus they are taking them out on you. There are several ways to handle a situation where one person is being difficult toward you. You can say, “I’m sorry”. So many times a simple apology will go a long way, whether you actually did something wrong or not. Remaining calm, you will do a lot to help the other person regain control. Speak quietly. When you speak quietly, it forces the other person to lower their voice in order to hear you. When you can do nothing more, do nothing. Do not egg them on or let your own emotions get in the way of your own wise mind. Nobody can make you feel anything.
Stephen R. Covey once said, “Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us.”